Dear Valued Client!!!

With every professional business there is a serious side…. Thank you for taking the time to read, understand and appreciate this new enforcement.
We understand that there are occasions when a client can not come for their appointment due to unforeseen circumstances. Please understand when we schedule appointments, salon’s time and our technician’s times are set aside to meet the needs of our clients. When a client fails to show up for an appointment, or cancel your appointment without giving enough notice, our valuable time and resources are idle. More importantly, an opportunity to serve another client is missed.When you book an appointment at Luxury NailsSpa, that appointment time is reserved exclusively for you. Cancellations within the time stipulated in my cancellation policy will allow me to allocate this space to someone else without it affecting our ability to operate. Also, please note if you are running late you may have your treatment time shortened to avoid inconveniencing the client that has a booking after you. Please remember that each appointment we pour our hearts and souls into, and we appreciate that each and every client helps us put the food on our tables. No shows or last minute cancellations an really impact on us all!

+Notification given at least 24 hours prior to your appointment will receive no charges.

+Notification given less than 24 hour prior notice to appointment time will result in a flat rate charge of $25.

+Failure to show up for your appointment will result in a 50% charge of the reserved service amount.

+Late Arrivals:
Please keep in mind that arriving late for a service may require us to shorten the length of the treatment, with full charges applied, so as not to inconvenience other clients. We regret that late arrivals will not receive extension of scheduled appointments. Depending on your service, if you are more than 10 minutes late, we will have to reschedule your appointment and it will be considered cancelled nor no show. Cancellation Fee will apply.

Luxury Nails Spa prides our self on offering you the very best of care, products and services. Thank you for your understanding! Xxx